7wine Terms & Conditions

1. Introduction and Acceptance

Welcome to 7wine, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of all services offered at 7wine.pro, including but not limited to casino games, sports betting, live dealer games, crash games, and slot machines. By registering an account, accessing the platform, or placing any wager, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.

7wine reserves the right to amend, update, or modify these Terms and Conditions at any time without prior notice. Continued use of the platform following any modification constitutes your acceptance of the revised terms. We recommend that you review these terms periodically to remain informed of any changes. If you do not agree with any part of these terms, you must immediately discontinue use of the 7wine platform and all associated services.

2. Eligibility and Account Registration

To use 7wine's services, you must meet all of the following eligibility criteria at the time of registration and at all times during your use of the platform. 7wine reserves the right to verify eligibility at any point and to suspend or close accounts that do not comply with these requirements.

Eligibility Requirements

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using any 7wine service.
• You must be a resident of Bangladesh or accessing 7wine from a jurisdiction where online gambling is not prohibited by local law.
• You must provide accurate, complete, and truthful information during registration including your legal name, date of birth, and valid contact details.
• You may hold only one active account on 7wine. Multiple accounts per individual are not permitted and will result in the suspension of all associated accounts.

Account Security Obligations

• You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any third party.
• Any activity conducted under your account credentials is your legal responsibility, regardless of whether you personally authorised the transaction or action.
• If you suspect that your account has been accessed without your permission, you must notify 7wine immediately via the support email provided in the footer of this site.

3. Deposits, Withdrawals, and Payment Policy

7wine supports deposits and withdrawals exclusively in Bangladeshi Taka (BDT) through trusted local payment channels. All financial transactions are processed securely using SSL encryption technology. 7wine does not accept credit-card gambling and does not support cryptocurrency transactions at this time.

Accepted Payment Methods

7wine accepts deposits and processes withdrawals via bKash, Nagad, Rocket, and Upay. Additional payment routes including Visa and Mastercard may be available based on your account status and verification level. Minimum and maximum transaction limits apply per payment method and are displayed at the point of transaction.

Withdrawal Processing Times

Withdrawal requests are typically processed within 24 to 72 hours of submission, subject to successful completion of all required KYC checks. 7wine reserves the right to delay withdrawal processing pending verification of identity, account activity review, or compliance procedures. Withdrawals will only be issued to payment methods registered under the same verified identity as the 7wine account.

4. Bonus Terms and Wagering Requirements

From time to time, 7wine may offer promotional bonuses, free spins, cashback incentives, and reload bonuses to registered players. All bonuses are subject to specific terms and conditions that must be met before any bonus-derived winnings can be withdrawn. The following general rules apply to all promotions offered on 7wine.pro unless otherwise stated in the individual promotion's terms:

• All bonuses carry a wagering requirement (rollover) that must be completed before withdrawal of bonus funds is permitted. The applicable rollover multiplier is stated in each individual promotion.
• Bonuses are non-transferable and may not be exchanged for cash or any other form of credit outside the wagering process.
• 7wine reserves the right to cancel or modify any promotion at any time, and to void bonus funds or associated winnings in the event of suspected abuse, fraudulent play, or violation of these terms.
• Only one active bonus may be claimed per player at a time unless the promotion explicitly states otherwise. Stacking of bonuses is not permitted.

During special events in Bangladesh such as BPL season, Eid, Pohela Boishakh, or the ICC T20 World Cup, 7wine may offer limited-time promotional offers. All such offers remain subject to these general bonus terms unless additional event-specific terms are published alongside the promotion.

5. Gameplay Rules and Fair Play

7wine is committed to providing a fair, transparent, and entertaining gaming environment to all registered users in Bangladesh. All games available on 7wine.pro are provided by third-party software providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and NetEnt. These providers operate with independently certified RNG (Random Number Generator) technology to ensure unbiased game outcomes.

Prohibited Conduct

The following actions are strictly prohibited on the 7wine platform and will result in immediate account termination and potential forfeiture of all account balances: attempting to manipulate, hack, or reverse-engineer any game or the 7wine platform; use of automated betting software, bots, or scripts; collusion with other players to gain an unfair advantage; exploitation of software errors, glitches, or display bugs; and any form of money laundering activity or use of criminally derived funds.

Sports Betting Specific Rules

All sports betting markets on 7wine, including cricket, football, kabaddi, and other markets, are subject to specific event rules. In the event of a match being abandoned, postponed, or cancelled, 7wine will follow standard industry settlement procedures. Live betting markets may be suspended or voided at 7wine's discretion if a technical error affects odds calculation. Stakes are non-refundable once a bet has been accepted, except where 7wine explicitly offers a cash-out or void option.

6. Responsible Gaming and Age Verification

7wine takes responsible gaming seriously. We firmly believe that gambling should be an enjoyable leisure activity. However, we recognise that for some individuals, gambling can become problematic. 7wine is committed to providing tools and support to help all players maintain healthy gaming habits. By using the 7wine platform, you acknowledge and agree to the following responsible gaming terms:

• You confirm that you are at least 21 years of age and that you are gambling voluntarily using funds you can afford to lose.
• Self-exclusion and session time limits are available upon request through the 7wine support team. Players who feel gambling is becoming a problem are encouraged to use these tools without delay.
• 7wine will not extend credit to any player, nor will we encourage any player to continue gambling when they have indicated a desire to stop.
• For players in Bangladesh who need additional support, we recommend reaching out to our customer care team via the email listed in the footer. Please also visit our Responsible Gaming page for further guidance.

7. Privacy, Data Protection, and KYC

7wine collects and processes personal data in connection with the provision of its services. Your personal information is handled in accordance with 7wine's Privacy Policy, which forms part of these Terms and Conditions. By registering on 7wine, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

Know Your Customer (KYC) Process

7wine reserves the right to request identity verification documents from any account holder at any time. This may include a government-issued photo ID (such as a National ID card or passport), proof of address, and proof of payment method ownership. Failure to provide requested documentation within the specified timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

Data Security

7wine employs industry-standard SSL encryption across all pages and transaction endpoints to protect your personal and financial information. We do not sell, rent, or otherwise distribute your personal data to unaffiliated third parties for marketing purposes. For full details of how your data is stored and used, please refer to the 7wine Privacy Policy.

8. Intellectual Property and Content Ownership

All content on the 7wine platform, including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software, is the exclusive intellectual property of 7wine or its content licensors. Unauthorized reproduction, distribution, modification, or public display of any 7wine content is strictly prohibited without prior written consent from 7wine.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the 7wine platform solely for personal entertainment purposes. This licence does not extend to any commercial use, data mining, scraping, or use of any automated tool to interact with the 7wine website or its games.

9. Limitation of Liability

To the fullest extent permitted by applicable law, 7wine shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the 7wine platform or its services. This includes, without limitation, any loss of funds, loss of data, loss of profit, or any other financial loss suffered as a result of platform downtime, technical errors, payment processing delays, or third-party software malfunctions.

• 7wine does not guarantee uninterrupted, error-free access to the platform at all times. Scheduled and unscheduled maintenance may occasionally result in brief service interruptions.
• 7wine is not responsible for any connectivity issues, data charges, or device compatibility problems experienced while accessing the platform via mobile networks in Dhaka, Chittagong, Sylhet, or any other city in Bangladesh.
• In any event, 7wine's total aggregate liability to any player shall not exceed the total net deposits made by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with these terms that cannot be resolved informally through 7wine's customer support team shall be subject to binding arbitration. 7wine encourages players to raise any concern directly with the support team in the first instance by emailing [email protected] before pursuing any formal dispute channel.

7wine reserves the right to suspend, close, or restrict any account at any time where it reasonably believes that a player has breached these Terms and Conditions, engaged in fraudulent activity, or poses a risk to the integrity of the platform. In such cases, 7wine may withhold funds pending investigation and will communicate the outcome to the affected player via registered email.